Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSMCA402A Mapping and Delivery Guide
Initiate legal recovery of debts
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSMCA402A - Initiate legal recovery of debts |
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Description | This unit describes the performance outcomes, skills and knowledge required to establish contact and rapport with debtors and successfully collect debts using a relevant legal recovery process.This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to mercantile agent job roles. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Plan and prepare procedures |
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Element: Negotiate debt payment and settlements |
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Element: Initiate legal process |
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Element: Formulate/report recommendations |
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